Training courses

Medication Level 2​

MCA Level 2​

The role of a Senior carer​

Personal development​

Person centred care​

Effective Communication​

Health and Safety for Seniors​

Complaints handling​

Conflict and resolution​

Role of shift leader​

Constructing a care plan​

Training and supervising new staff​

Sharing of information with family and relatives

GDPR

What is Autism?

Attention Deficit Hyperactivity Disorder’s (ADHD), Anxiety and Depression in relation to Autism.

How does it affect an individual?

Cure or treatment?

Communication Therapy.

Behaviour Therapy.

Definitions of behaviours of concern

Continuum of aggression

Contributing factors to behaviours of concern

What is a trigger?

Recognising triggers and build-up of anxiety

How to address behaviours of concern and positive behaviour management

Communication skills covering both verbal and non-verbal

Planning, help and support systems

How to resolve conflict and de-escalate situations

Importance of debrief

Note: this training includes practical

Differences between supra-pubic & urethral catheters

Advantages/disadvantages of urinary catheters

Reasons for catheterisation

Male/female anatomy

Aseptic technique

Male urethal catheterisation procedure

Female utethal catheterisation procedure

Supra-pubic catheterisation procedure

Post procedure catheter positioning

Post procedure check list

Importance of record keeping

DoLS (Deprivation of Liberty Safeguards), MCA (Mental Capacity Assessment), Best Interest (BI)​

Health and Safety / COSSH and RIDDOR​

Infection Control and Food Hygiene​

Moving and Handling Theory​

Challenging Behaviour​

Duty of care and Person Centred Care​ (Lone working)

Basic Life Support​

Fire Safety​

Equality and Diversity​

Mental Health​

Conflict and resolution (including ​complaints handling)​

Communication

What is a substance hazardous to health and where do they exist?

Common hazardous substances, ill-health, Health and Safety Executive statistics and benefits of COSHH.

The Control of Substances Hazardous to Health Regulations 2002,

Enforcement of the law, employer and employee responsibilities.

Common health hazards.

The occupations most at risk, routes of entry, dermatitis, asthma.

What to do if you develop symptoms and RIDDOR.

Identifying Hazardous Substances

COSHH Risk Assessment and Control Measures

What is Dementia?

Types of Dementia.

Signs and symptoms.

Problems associated and management of Dementia.

How Alzheimer's and Downs 'Syndrome link.

What is Person Centred Care?

Importance of Person Centred Care

What is meant by having someone’s best interests at heart and doing what you can to maintain or improve their well-being

What is depression?

Types of depression.

Signs and symptoms of Depression.

What is Self-Harming?

Signs of Self-Harming.

What form of help can an individual seek?

Samaritans

Importance of Support groups.

Rehabilitation centres

What is Diabetes Mellitus?​

Common symptoms of undiagnosed Diabetes Mellitus.​

Type 1​

Type 2​

Gestational ​

Management ​

Differences between Hypoglycaemia and Hyperglycaemia​

How to recognise and help a Hypoglycaemic individual.

How to recognise and help a Hypoglycaemic individual.

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Note: this training includes practical

The Law relating to First Aid

Unconsciousness (including seizure)

Cardiopulmonary resuscitation (CPR)

Choking, shock, wounds and bleeding

Minor injuries

Spinal injuries

Falls protocol

What is End of Life Care?

Who provides this form of care?

Importance communication

Differences of End of Life Care and Palliative Care

Pain management

Three components required to start a fire; oxygen, heat and fuel.​

Types of fire.​

Purpose of fire doors.​

Evacuation procedures.​

Who are you responsible for?​

Types of fire extinguishers.​

Purpose of a fire panel.​

Employee and employer responsibility.​

What to do in an emergency.​

What is awareness?

Responsibility of First Aider

How to report an incident (flow chart)

Emergency call steps.

Know where the documents (drug chart, care plan, DNACPR form if applicable).

How to inform the Next Of Kin.

Importance of a timeline.

Importance of record keeping.

What is choking?

What is Food Hygiene?

Food preparation protocols.

Who needs Food Hygiene and why is it important?

Infection control and hand-washing.

Importance of temperature maintenance and record keeping.

How food becomes contaminated.

Hazards Analysis and Critical Control Point (HACCP).

Honouring Religious beliefs.

What is a hazard?

What is a risk assessment?

Why do we carry out risk assessments?

Training and competence in the workplace.

How can health and safety information be communicated?

Risk control hierarchy.

Types of emergencies which could occur in the workplace.

Responsibilities for employee and employer

Understand standard infection control precautions.

Risk assessment.

Know the importance of correct hand hygiene technique.

What MRSA, Clostridium difficile, Norovirus are and understand their impact in healthcare.

Know what precautions are necessary to prevent and control Health Care Associated Infections (HCAI).

Note: if you are booking this training you will receive individual training certificates for the following courses

DoLS (Deprivation of Liberty Safeguards), MCA (Mental Capacity Assessment), Best Interest (BI)​

Health and Safety / COSSH

Infection Control

Food Hygiene​

Moving and Handling

Behaviours of Concern (previously known as Challenging Behaviour)

Emergency First Aid at Work also known as Basic Life Support (Theory and practical)

Fire Safety​

Medication​

Equality and Diversity​

Mental Health​

Caldecott Principles (GDPR) and Information Governance​

Conflict and resolution (including complaints handling)

Why do we give medication?

Brief introduction to:

The Medicines Act

The Misuse of drugs Act

The Access to Health Records Act.

The 8 rights (drug, client, dose, time, route, reason, document and response) to medication administration.

Importance of data protection and record keeping.

Types of drug errors.

Medication routes and class.

Controlled Drugs

Foundation understanding of Mental Capacity.

Outline the five guiding principles underpinning the MCA.

Explore how to asses and assist people to make their own decisions including making best interest decisions arising from day to day care.

An overview of the importance of other aspects of MCA.

What is DoLS?

Who needs DoLS?

Why is it important?

Forms of restraints

Note: this training includes practical

The need to apply safe move and handling practices in line with current legislation.

Muscular – skeletal awareness, structure of the spine and the importance of correct posture when moving and handling.

The need to assess risk before carrying out moving and handling tasks.

How to move and handle people and objects safely.

Effective communication.

Food Standards Agency

Importance of record keeping (food chart)

Food Hygiene and cooking methods 

Eating regularly and times 

The cost of poor diet

Hydration chart

Attitudes to foods and religions

Importance of hand hygiene

Applied anatomy and physiology

Infection control and prevention

What is a stoma?

Complications of a stoma

Fitting, emptying and removing

Privacy, dignity and respect

Practical session

Importance of record keeping

Feeding (PEG)

What is Palliative care?

What is a syringe driver?

The primary aim of care when caring for an individual under at the end of their life.

Trigger signs of declining patient.

the legal and professional context related to death verification and certification.

Differentiate between an expected and an unexpected death, and any particular policies or procedures related to these.

Help and support available for staff.

What is Bereavement.

Importance of legible writing.

Importance of documentation.

Why do we keep records and how long are they kept for?

An outline of Data protection Act 1998.

Who is responsible for documentation and record keeping?

What should be documented?

Problems encountered with hand written documents.

Brief discussion on how DoLS, MCA and SOVA relates.

What is abuse?

Types of abuse.

F.A.I.R flowchart.

DoLS application to unsupervised and supervised leave.

Stages of whistle blowing.

Importance of thinking before acting or reacting.

Note: this training includes practical

Anatomy and physiology

What causes swallowing problems?

Issues when administering medication and alternative routes.

Alternative routes to enable an individual to consume food: nasogastric tube and peg feed.

Use of thickeners

Who is S.A.L.T?

Choking

Importance of oral care

Note: this training includes practical

Blood composition

Why do we take blood?

Procedure

Health and safety

Anatomy and physiology

Labelling samples

Importance of PPE